Booking / Refund / Cancellation policy

Note: As per the Government of India directives, it is mandatory for all the guests – adults & children, to show any valid Photo ID proof (Passport in case of Foreign Nationals) at the time of Check-In.

Standard Policies

Bookings are confirmed on receipt of 100% Advance Remittance If our Check In / Out timing does not suit your holiday program, kindly inform us about the same Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly Cancellation or Alteration in bookings is entertained; prior information is required at least a week before your Check In date Please carry a valid government issued photo identity and address proof with you for Check In formalities (PAN Card is not accepted as a valid Identity Card)

The Credit / Debit Card holder should be one the travelers, if you have booked with us using it Mode of payments accepted at the resort are via UPI, Cash & Credit Card / Debit Card only (Mastercard & Visa) We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error

Jeep Safari Cancellation Policy

According to the Forest department‘s guidelines, once a Jeep Safari is booked, it cannot be cancelled or modified. In the event of bad weather conditions, the Forest department reserves the right to cancel the safari without prior notice and without providing any refunds.

Room Cancellation Policy - Domestic Guests & Travel Agents

Cancellations 15 Days or More Prior to Arrival: Reservations cancelled 15 days or more before the scheduled arrival date will not incur a booking charge. A refund will be issued after deducting approximately 5.7% as payment processing charges.

Cancellations Less Than 15 Days Prior to Arrival: Reservations cancelled less than 15 days before the scheduled arrival date will incur a 100% charge, and no refund will be issued.

- Exceptions: This cancellation policy does not apply during long weekends, special occasions, and holidays.

Terms and Conditions Apply

Room Cancellation Policy - Inbound Guests & MICE Groups

Cancellations made 60 or more days before check in date will be free Cancellations made more than 20 days in advance but less than 60 days will incur a 50% cancellation charge on the tariff No shows and cancellations made 0 to 20 days in advance will incur a 100% cancellation charge on the tariff We do not offer a refund on cancellations, the deposit amount is retained for your next booking with a deduction of approximately 5.7% as payment processing charges

Exceptions apply to the above refund vs cancellation policy for foreign nationals with international remittances, payment processing charges may vary

Arrival and Departure Policy

Check In – 1400 Hours

Check Out – 1100 Hours

Early arrival & Late departure can be accommodated, subject to availability & prior intimation

Force Majeure Aahana – The Corbett Wilderness shall not be liable for any failure of or delay in the performance of the agreement for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, death, war, strikes or labour disputes, embargoes, government orders or any other force majeure event thus classified. (Force majeure is defined as any event or condition, not existing as of the date of signature of the contract, not reasonably foreseeable as of such date and not reasonably within the control of either party, which prevents, in whole or in significant part, the performance by one of the parties of its contractual obligations, or which renders the performance of such obligations so difficult or costly as to make such performance commercially unreasonable.)

In case of any matter or issues arising hereunder or any dispute hereunder will be subject to the exclusive jurisdiction of the District Court Nainital and High Court at Nainital only.

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